CIED Remote Monitoring Clinic Staffing Calculator | Heart Rhythm Society

CIED Remote Monitoring Clinic Staffing Calculator

This staffing calculator is a tool to help your clinic determine the number of full-time equivalent (FTE) staff needed to effectively follow patients with cardiac implantable electrical devices (CIED) on remote monitoring (RM). The recommended FTE staffing results consists of clinicians, administrative personnel, and third-party resources needed for safe and efficient administration of remote monitoring services.

About the Calculator

The Challenge

Managing remote monitoring (RM) for patients with cardiac implantable electrical devices (CIED) involves a multitude of tasks, such as connectivity troubleshooting, patient education, data review, alert management, and documentation. Ensuring high-quality patient care in RM clinics requires a comprehensive approach that accounts for the workload associated with all RM-related tasks, not just alert management.

The 2023 HRS/EHRA/APHRS/LAHRS Expert Consensus Statement on Practical Management of the Remote Device Clinic underscores the critical role of adequate staffing and appropriate patient-to-staff ratios in effectively managing RM clinic workflows. To provide optimal care, it is reasonable that clinics maintain a minimum of 3.0 full-time equivalents per 1,000 patients on RM, encompassing both clinical and administrative staff.

The Solution

Recognizing the need for a tailored approach to estimating staffing needs, the authors of the consensus statement have developed the CIED Remote Monitoring Clinic Staffing Calculator. This tool estimates the required number of full-time equivalent (FTE) staff for the safe and efficient administration of remote monitoring services based on:

  • The number of patients followed in the RM clinic for each CIED device type
  • The number of hours in a full-time work week, and
  • The number of weeks worked in a year for full-time staff

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